Solution One Mortgage

Phone:    304-744-2980
Fax:        304-744-7388

Client Testimonials

At Solution One Mortgage we pride ourselves in providing the best service possible for our customers.  The following is a sample of what our customers have to say about us.

(Excerpt from customer letter)

You can ask my wife if I am easily impressed, and that answer is a definite NO.  It has to be something special before I am impressed.  Let's say some action with your words will do it (impress me.)  Show me you will do what you say you will do and stick with it until it is finished, once you have made a commitment to do it.  I have to say this wasn't easy for anyone but we had the BEST of everyone and everything working for us.  Thank you again Solution One!  We can't put into words how we really feel about Solution One, but one thing we can say is that any organization is only as good as their people and Judy & I think you're the BEST.  Many thanks to all of you!

Jerry & Judy Zinn

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My husband and I both would like to thank you for all your help in refinancing our loan.  Our experience with you was a wonderful one.  You were upfront and completely honest with us on every single issue that came up.  We will be recommending you to our friends and family.  It felt so good to totally rely on someone and know that they are going to get the job done.

Thanks again,

Doug and Sandra Harless
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I just wanted to write you guys a letter to let you know that I really appreciated your help.  Refinancing my house was the best thing I could have done to get out of debt. I thought of a lot of different ways to get out of debt, but refinancing was the best option. John, thanks again for everything.

May God continue to bless you guys,

Albert Robinson

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I just wanted to thank you for all your effort and personal care you gave Jason and I in obtaining our mortgage.  You and your staff did an excellent job and I appreciate your availability and follow up on any issues as they came up.  Your personal interest and care you take with your customers is commendable. 

You also did an excellent job of explaining all of our options and you put together a financing package that saved us money.  I found working with Solution One a real pleasure.  You took care of every single thing in a timely manner and answered any questions we had without making us fell like we were wasting your time. 

As a young couple starting out with our first home, it is refreshing to see professionals like you who are truly invested in helping your clients.  Thank you!

Robin Thomas

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I had some serious medical problems last summer and missed a lot of work.  I fell behind in my mortgage payments and they were going to foreclose on my house in 30 days.  John Asseff called me, worked out a new loan and saved me from foreclosure.  He understood my problems and really helped me.  Thanks John

John Smithers

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Thank you SOOOO much for the Edible Arrangements chocolate covered strawberries. Everyone there was envious. I was so confident and comfortable in knowing everything was taken care of by you and I did not have any unexpected problems with the mortgage. Thanks again and we are so happy. John, get your pain clothes on and stop by anytime. Have a wonderful day!

Becky Wendell